Revolutionizing Automation in Zoho Creator with AI Skills: Agentic AI Meets Low-Code
As real-time responsiveness becomes crucial in workflows, AI supports smarter, quicker decision-making. Businesses are moving beyond traditional automation, using tools that act on their own. What is Zoho Creator? It is a low-code platform allowing teams to build custom apps and automate tasks with minimal development effort. Its flexibility is popular among diverse businesses and Zoho Creator customers.
With the introduction of AI Skills, Zoho Creator adds an agentic AI layer that acts independently. This shift moves businesses from rule-based automation to more responsive workflows that handle complex inputs, changing how processes are executed.
What are AI Skills in Zoho Creator?
AI Skills are components in the Zoho Creator platform that process data, make decisions, and trigger actions on their own. They offer adaptable logic that responds to conditions like a digital assistant.
You’ll find AI Skills in the AI Modeler under Microservices in Zoho Creator. It integrates well with existing apps without needing external tools or complicated setups.
Currently, the feature is in closed beta and supports OpenAI’s BYOK (Bring Your Own Key) model, allowing users to connect their OpenAI API key for added flexibility.
Key Capabilities of AI Skills
- Integration with Deluge Scripts: Extending current logic with AI for smarter workflows.
- Real-Time Decision-Making: Assessing data in real-time to decide actions instantly.
- Unique Endpoints: Each skill has an endpoint, making integration within Zoho Creator or with third-party systems simpler during Zoho Creator integration tasks.
Use Cases and Real-World Scenarios
1. Smart Lead Routing:
2. Automated Risk Assessment:
3. AI-Powered Scheduling
How to Invoke AI Skills
Inside Zoho Creator:
1. Open Zoho Creator and go to the AI Modeler under Microservices.
2. Choose an AI Skill and copy its endpoint URL.
3. Use Deluge to set up the invoke URL function for sending requests.
4. Add input values in the request body.
5. Include the authorization token in the headers.
6. Test the functionality to confirm it works as expected.
From Third-Party Systems:
1. Use the same endpoint URL.
2. Set up a POST request for integration.
3. Include required input data and the authentication token.
4. Process the received data response.
This simplifies Zoho Creator implementation for businesses aiming for smarter workflows.
Benefits for Businesses and Developers
- For Developers: AI Skills reduce repetitive coding, allowing developers to focus on app design and overall functionality.
- For Businesses: AI Skills lead to faster operations, fewer manual interventions, and more intelligent decision-making.
Getting Started with AI Skills
1. Early Access: Contact Zoho support for early access.
2. Small-scale Testing: Start with a simple example, defining input and expected outcomes.
3. Sandbox Setup: Test workflows in a controlled environment.
4. Collaboration: Work with Zoho Creator consultants for optimal results.
5. Integration: Combine AI logic with Deluge for enhanced results.
Conclusion
AI Skills add significant functionality to Zoho Creator. If you’re learning what Zoho Creator is used for, or are a current user looking to upgrade, this feature offers distinct benefits. From smart lead routing to automated risk assessments, AI Skills help businesses operate more efficiently and naturally.
To begin, connect your OpenAI key or work with a Zoho Creator consultant. Explore AI Skills today and see how Zoho Creator customers use them to enhance workflows, combining low-code technology and AI.